Effective Date: July 30, 2026
Welcome to friendsssc.com (“Website”), owned and operated by friendsssc.com (“Company”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or use our Website.
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
The data controller responsible for your personal information is:
Business Name: friendsssc.com
Website: friendsssc.com
Email: friendswebdesigning@gmail.com
Business Address: Vijayawada, Benz Circle, Andhra Pradesh, India
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
You may voluntarily provide:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Order Information
- Account Login Credentials
- Payment Details (processed securely through third-party payment providers)
- Messages sent through contact forms
- Customer support communications
B. Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Referral URLs
- Date and Time of Visit
- Time Spent on Pages
- Cookie Identifiers
- Analytics Data
C. Cookies and Similar Technologies
We use cookies and similar tracking technologies to:
- Operate the Website
- Remember user preferences
- Improve website performance
- Analyze visitor behavior
- Personalize user experience
- Measure marketing effectiveness
You can disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
3. Legal Basis for Processing (GDPR)
Where the GDPR applies, we process your personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Protection of vital interests
- Legitimate business interests that do not override your rights and freedoms
4. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Deliver bridal pattu sarees and related products
- Process payments
- Communicate regarding orders
- Respond to inquiries
- Provide customer support
- Improve our Website
- Prevent fraud
- Ensure website security
- Send promotional emails (only where permitted by law or with your consent)
- Comply with legal obligations
- Maintain business records
5. Payment Processing
Payments are processed by trusted third-party payment service providers. We do not store complete payment card information on our servers.
Payment providers process your payment information according to their own privacy policies and applicable laws.
6. Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Payment processors
- Shipping and courier partners
- Website hosting providers
- Email service providers
- Cloud storage providers
- Analytics providers
- Marketing service providers
- Government authorities where legally required
- Professional advisors including accountants, auditors, and legal advisors
All service providers are required to protect your information and process it only for authorized purposes.
7. International Data Transfers
If your personal information is transferred outside your country or the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Other legally recognized transfer mechanisms
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill contractual obligations
- Provide requested services
- Meet legal requirements
- Resolve disputes
- Enforce agreements
- Maintain accounting records
When personal information is no longer required, it will be securely deleted or anonymized.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption
- Secure servers
- Firewalls
- Access controls
- Password protection
- Regular software updates
- Malware monitoring
- Backup systems
- Employee confidentiality obligations
Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
10. Your GDPR Rights
If the GDPR applies to you, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion (“Right to be Forgotten”)
- Restrict processing
- Object to processing
- Withdraw consent at any time
- Data portability
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at:
Email: friendswebdesigning@gmail.com
We may request verification of your identity before processing your request.
11. California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know, access, delete, and correct certain personal information, subject to legal exceptions.
12. Children’s Privacy
Our Website is not intended for children under the age of 13 (or the minimum age required in your jurisdiction).
We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will promptly delete such information.
13. Marketing Communications
With your consent or where otherwise permitted by law, we may send promotional emails regarding:
- New bridal pattu saree collections
- Wedding offers
- Seasonal discounts
- Product launches
- Company updates
You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.
14. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of those websites before providing personal information.
15. Data Breach Procedures
In the event of a personal data breach, we will:
- Investigate the incident promptly
- Take reasonable steps to minimize potential harm
- Notify affected individuals where legally required
- Notify relevant supervisory authorities when required under applicable law
16. User Responsibilities
Users agree to:
- Provide accurate information
- Keep account credentials secure
- Notify us of unauthorized account access
- Use the Website lawfully
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised Effective Date.
Continued use of the Website after changes become effective constitutes acceptance of the updated Privacy Policy.
18. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Business Name: friendsssc.com
Website: friendsssc.com
Email: friendswebdesigning@gmail.com
Business Address: Vijayawada, Benz Circle, Andhra Pradesh, India
19. Consent
By accessing or using friendsssc.com, you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to the collection, use, and processing of your personal information as described herein, to the extent permitted by applicable law.